plan42 > Business Solutions > System Management

Open Source System Management

Nagios

System Management Nagios - Business Solutions

Nagios As a Business Console

Nagios is an open source application for system and network management. It is used to generate notifications whenever incidents occur, monitor response times, and check the functionality of your applications by means of simulated tests referred to as monitors. Applications are assigned to business processes and mapped to your IT infrastructure, making Nagios your business console.

Nagios helps you not only reduce your company's expenses for administration, operations, and management, but also to implement preventive actions. It allows you to respond to problems at an early stage and thus ensure a positive user experience. The major advantage of Nagios is the variety of features and its enormous flexibility - this enables our consultants to develop tailor-made monitoring solutions for you, optimally adapted to your structures and processes.

Main Features

  • Monitoring of TCP/IP-based services and systems, system resources, as well as UNIX and Windows applications
  • Web console to query network status, notifications, and error history
  • Time-based management of notifications via e-mail, pager, instant messaging, etc.
  • Storage of data regarding availability, performance, and utilisation
  • Automatic or manual startup of error handling routines
  • Distributed, error-tolerant monitoring on multiple servers
  • User administration for access regulation

Our Services

  • Development of a concept for implementation in your company
  • Installation and configuration of the base system and the monitors to use
  • Evaluation of existing IT management processes
  • Integration with existing system management frameworks (e.g. Tivoli, HP Openview, BMC Patrol)
  • Implementation of client-specific monitors for in-house applications
  • Workshops to train your personnel

Integration with Helpdesk Systems

Integrate Nagios with a helpdesk system to feed incidents into your Incident Management process. This ensures automatic ticket creation and initiation of the escalation mechanism. The helpdesk system recommended by plan42 is the Open Ticket Request System (OTRS). Such a combination allows you to prioritise incidents depending on your business processes, giving sales relevant systems precedence over internal processes.

And what can we do for you?

Would you like to learn more about our services regarding Nagios? Please download a PDF copy of our service descriptionpdf_button or feel free to contact us.